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BlackBerry FastMail Service

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BlackBerry FastMail is a service that is available to cPanel systems that use the Dovecot mail server.

This service allows you to receive passive email updates on your BlackBerry device. This means that when you receive a new message in your inbox, your BlackBerry device will receive it almost simultaneously.

Enable FastMail

BlackBerry FastMail service is enabled by default in your cPanel account.

Navigate to the Email Accounts interface in cPanel (Home >> Mail >> Email Accounts).

You will find a link that reads BlackBerry® FastMail Service Enabled at the bottom of the interface.

Direct access to sent and spam mail folders

You can configure your mobile device to open mail from your sent folder (or spam folder) directly in your inbox.

To do this, configure your device to log in to email with your email address, with /sent or /spam at the end, as the username. For example, user@example.com/sent.

BlackBerry Level 3 Integration

If Research in Motion (RIM) recognizes you as a Mail Service Provider (MSP), this server can answer subscription requests at the following URLs:

  • https://mail.example.com:2096/rim-bis/v1
  • http://webmail.example.com/rim-bis/v1

Note: For security reasons, you can only access these URLs through a server that runs BIS.

Remember: In the examples above, example.com represents your domain.